Returns

If you would like to return your purchase for a refund or exchange, you can do so within 30 days of receipt. 

The item returned must not have been used, worn, altered, washed, dirtied, damaged, and must include all original and intact packaging, seals and tags.

How To Make A Return

When you receive goods from us you will find a returns form enclosed. Please complete the form then send it back to us using the address label provide.

Once we receive the returned item and confirm its perfect condition we will issue you a full refund or replacement as requested. 

If the item is the wrong size, type or is simply unwanted you will need to pay for the items to travel back to us for a refund. 

Any item deemed as warranty we will fully refund the return postage cost. 

Remember to include the returns form* in the package and get proof of dispatch, as we cannot be held responsible for goods lost or damaged in transit.

If you wish to discuss a return at any point please feel free to contact us at support@braecycling.com